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Available Training

Maximizing Interactions with the Special Needs Population
302 Funded | SNC: STS2020-1303 (4 Hr) / STS2020-1283 (2 Hr) | Q Course: Q61X

This session discusses a wide variety of types of special needs, statistics, and behavioral traits. Participants take part in hands-on activities, tabletop discussions, and demonstrations.  Sessions are customized to accommodate your department's schedule and needs in 1-8 hour sessions. 

Available Topics:

- Autism Spectrum Disorders, Sensory Processing Disorder, Obsessive-Compulsive Disorder (OCD), Oppositional Defiant Disorder (ODD), Down syndrome, anxiety, seizures and epilepsy, hearing/visual impairment, wheelchair users

- Communication strategies and techniques specific to the population

- Communicating with people who use an augmentative alternative device (AAC)

- Dangers of physical restraint specific to the special needs population

- Keywords and phrases specific to the population and best practices for responding effectively

- Real world scenarios specific to your industry 

- Additional topics available upon request

Understanding Implicit Bias and its Impact on First Responders
302 Funded | SNC: STS2020-1284 | Q Course: Q62J

This training takes a unique approach to implicit bias.  Rather than attempting the impossible task of teaching participants how to retrain the brain in one training session, the goal is to understand the psychology behind implicit bias and offer ideas to positively impact preexisting beliefs over a period of time.

Topics covered in 2-hour session include:

- Definitions and statistics

- Types of biases

- Biases and first responders

- What influences decisions

- Results of implicit bias

- Rational Choice Theory

- Error Management Theory

- Scenarios

Understanding Mental Health Disorders and How to Communicate Effectively 
302 Funded | SNC: STS2021-1548 | Q Course: Q62I

Nearly 50% of Americans will experience mental illness in their lifetime; this means our society is surrounded by mental health struggles on a daily basis.  Because of this prevalence, it is imperative people can effectively identify the signs and symptoms related to a variety of psychological disorders as well as respond safely and effectively for those involved. 

 

Topics covered in this 2-hour session include:

- Definitions and misconceptions

- Statistics and stigmas

- Mental health vs. brain health

- Anxiety-related disorders: generalized anxiety disorder, panic attacks, phobias, PTSD, OCD

- Communication with someone experiencing an anxiety-related disorder or crisis

- Mood disorders: depression, suicide, bipolar disorder, schizophrenia

- Communication with someone experience a mood-related disorder or crisis

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